Our Solutions

Our solutions

Please find below a summary of many of the programmes we can provide. Typically they are one or two days long, and many MaST clients will have tailored variants to meet their particular needs and populations. Call or email us to find out how we can tailor programmes for you and your organisation.

MaST Theatre

All training and conferences have a common purpose – to bring about some form of change within an organisation. But organisations can only change if the people within it change. MaST Theatre challenges the attitudes that govern our behaviours. By working on the hearts as well as the minds of delegates, the reasons for change can be more easily understood and the effects of maintaining the status quo can be felt.

Management Development

A flexible suite of modules covering behaviours and activities that those new to management or with no formal training will find invaluable. The programme enables people to make the transition from individual contributor to manager. Once in a management position, MaST helps the individual progress through a series of management levels.

Performance Management

Covers the generic points of performance management e.g. appraisals and reviews but often is focused on the clients process and how to use it effectively to change behaviours and motivation.

Selection Interviewing

How to interview effectively, using systematic questioning and where applicable, a competency framework. Understanding employment and diversity legislation. Compliance for financial services can also be included.

Coaching and Developing Others

Enhance your skill at identifying individual development needs and coaching others to develop and find their own solutions.

Effective Team Working

Extraordinary teams focus on creating an environment that will enhance their work and bring out the best in each person. To achieve this, teams need to set expectations for and review task clarity (what), task process (how) and finally people engagement (who).

Assertive and Confident Communication

For those who want to develop their confidence to make themselves better heard and understood.

Strategies for Influencing

Managing key stakeholders to create networks and relationships which help develop more influential positions across organisational boundaries. For understanding Organisational Politics and developing an ethical approach we offer ‘Organisational Savvy’.

Presentation Skills

For new or infrequent presenters wanting to build confidence in both delivery style and structure.

Business Writing

Prepare clear and impactful emails, letters and reports (non-technical). Assumes grammatical competence and therefore can be preceded by ‘Effective English’ if required.

Speed Reading

Helps individuals deal with the ever growing volumes of reading by increasing their reading speed and comprehension.

Priority Management

A pragmatic workshop to change the way you manage yourself for improved efficiency and effectiveness at work. We will develop strategies for your situation and context. This improved effectiveness will greatly improve the results you create at work.

Relationship Management

How to provide excellent service to either internal or external stakeholders and how to develop and deepen these relationships.

Conflict Management

Understand conflict triggers and develop strategies and behaviours to manage conflict situations. Can be supported by a number of psychometric diagnostics e.g. DiSC, TMS.


Ideal for those looking to develop their skills at creating and delivering interactive memorable training events.

Negotiating Skills

For negotiating with external and internal parties when it is vital to achieve what you want but not at the expense of the relationship with the other person. Our approach aims to build capability in terms of understanding and practising the negotiating process, behaviours and attitudes.

Managing Projects

This course provides a project management toolbox from which you can select processes according to complexity and duration of each project. It is ideal for those with no formal Project Management qualifications, but who are required to manage projects or implementation on an occasional basis. It designed to help people who have either very little or no experience of project management. It is also suitable for those with more experience, who wish to hone their skills to become more effective. Participants have the opportunity to practice the process and skills discussed in a number of practical exercises.