Our Team

Our Team

Our team comprises a broad range of skills, but what we all have in common is a desire to see your business succeed, an enthusiasm for people and their well-being through our support and encouragement, and above all, management experience, where we have been the person responsible for ensuring that results were achieved. As a result of that experience, we not only understand your business goals, but will actively help you achieve them.

Roger B_edited

Roger Ballantine

Managing Director of MaST Australia, Roger has tertiary qualifications backing up 30 years of practical experience in business management, including Fellowship of the Australian Institute of Company Directors. Roger has wide-ranging state and national experience in sales and profit centre responsibilities together with relationship and project management experience in the retail and financial sectors.

Roger specialises in senior-level coaching and mentoring for businesses as well as for individuals. A member of the Australian Institute of Training and Development, he is a strong advocate of adult learning concepts and strategies, and encourages clients to consider opportunities “outside the square”. Roger has designed and written a number of customised training courses around sales negotiation, marketing and change management.


Jo-Anne Giannac

Jo-Anne has a wealth of experience across a broad range of industries, having worked in Telecommunications, Medical, Service Industries, Financial, Recruitment, Sales and Senior Management positions which has been influential in her ability to understand and provide productive support and advice to clients considering life altering career decisions and choices.

Jo-Anne’s forte is Coaching and mentoring with a major emphasis on producing and delivering specialised training modules. Jo-Anne’s extensive coaching experience has been gained through mentoring a diverse range of clients including corporate executives, network engineers, finance managers, retail managers through to specialised industrial staff.

Jo-Anne has a structured yet demonstrably human approach to her coaching and with her deep understanding of human behaviour, adds real value to those wishing to gain results.

Albert Haddad

Albert Haddad

Albert is a dynamic, energetic, creative, people and outcome-focused, experienced Leadership and Management Development practitioner. His personal attributes include a passion to coach and mentor people to achieve their potential, the ability to influence people through an educative and empowering style, and the ability to build and maintain relationships.

Albert has extensive experience in the areas of leadership development and coaching with a specialist skill in Individual and Team development interventions to improve organisational capability and customer service and achieve organisational outcomes.

Deb Cacciotti

Debbie Cacciotti

Debbie combines a unique blend of human resource consulting experience with practical line management expertise. Her career has been predominantly in customer service and sales in both the corporate and small business sectors.

Extensive management experience enables Debbie to adopt a pragmatic approach focusing on performance improvement through people. A highly skilled learning and development practitioner, Debbie has designed and facilitated programs in sales & sales management, service quality & continuous improvement, supervision & management, personal effectiveness, communication & interpersonal skills, leadership and team building.

Debbie delivers business driven solutions across the areas of learning & development, leadership development, change management, team effectiveness and client focus groups.

Dr Jack Ayerbe

Jack Ayerbe

Jack joined the International MaST organisation as a founding director of the Australian operation in 1986. Since then he has been involved in many areas of learning and development with a number of organisations, businesses and individuals.

Jack has developed and run courses in most disciplines and has been involved with all areas of management and personnel. For a time Jack worked with the MaST organisation in the UK and was involved with a number of European clients.

Locally Jack has worked with many organisations encompassing government, political parties, major corporate companies, finance organisations and associations such as CPA Australia.

Jack has run many programmes, but over the years has specialised in presentation and media skills. The advanced courses in these areas that Jack has developed are in high demand.