Understand the importance of assertiveness in negotiations
Appreciate the benefits of a win-win outcome
Use active listening skills and probing techniques in a negotiation
Manage the process of negotiations more effectively
How to ‘Close the deal’
Recognise the use of tactics and how to deal with them
The ability to negotiate confidently is an important business skill. It involves achieving your objectives in a fair and reasonable manner – it does not depend on winning at any price; it is about creating a climate of team work and mutual cooperation. This course will enable you to understand and apply a set of processes, styles and tactics to achieve your objectives and develop productive, long-term business relationships that save time, effort and money.
Naturally, a key component of our program is the skill to close a deal.