Negotiation Skills

Course content includes:

Understand the importance of assertiveness in negotiations
Appreciate the benefits of a win-win outcome
Use active listening skills and probing techniques in a negotiation
Manage the process of negotiations more effectively
How to ‘Close the deal’
Recognise the use of tactics and how to deal with them


Find out more about MaST’s other Sales related courses:

Sales Training
Sales Coaching
Customer Service
Individual Coaching and Mentoring

The MaST approach to Negotiating is to get the deal done.
Call us now to discuss how we can help you:
 0458 058 458

Negotiation Skills

The ability to negotiate confidently is an important business skill. It involves achieving your objectives in a fair and reasonable manner – it does not depend on winning at any price; it is about creating a climate of team work and mutual cooperation. This course will enable you to understand and apply a set of processes, styles and tactics to achieve your objectives and develop productive, long-term business relationships that save time, effort and money.

Naturally, a key component of our program is the skill to close a deal.