Managing, Leading and Team working – roles and responsibilities
Motivating for results
Adapting management styles
Prioritising and controlling work
Delegating to achieve results
Managing Individual Performance
Coaching as a management skill
Influencing difficult conversations
Managing Change – implementing and communicating
Emotionally Intelligent Manager
There is often confusion between the managing process and the key activities for many managers, which can result in leaders who are focused on ‘doing’ rather than ‘leading’.
Effective organisations deliver business performance through the balance of leading, managing and team working depending on the environment and prevailing situation. The emphasis between leading, managing and team working varies according to the level and role of the leader.
MaST’s philosophy of leadership is to focus our leadership development on getting leaders to become aware of the need to move their followers from an attitude of ‘have to’ to the more powerful one of ‘want to’. We have developed a competency framework, clustered in five behavioural sets, that forms the foundation of our leadership, management and team working programmes and are adaptable to your operational environment.
We include a self-diagnostic, enabling you to explore your preferred management style and time to analyse and reflect on the results. The material is based on sound theory with references and reading to follow-up as you wish. You will experience accelerated learning techniques throughout the course to ensure effective learning and application in your real life situations.