Coaching is rapidly becoming a standard skill in a Manager’s toolkit, and is now listed as an essential skill when recruiting new Supervisory and Management staff.
Coaching is a key means of developing staff in an ongoing, stress free manner. As part of a sound coaching program, staff are encouraged to design their own development plans, enabling them to develop at their own pace, whilst assuming responsibility for their own learning and development.
It’s a wonderful skill that’s easy on people but tough on issues!
The main challenge is that not all Managers have the training or experience to deliver coaching in a consistent and timely manner. Many Managers are intimidated by the thought that they may need to answer questions with ‘I don’t know!